Probation Technician

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

DO NOT APPLY through USAJobs. Applications will not be received. Please visit our website at <a href="https://www.governmentjobs.com/careers/azduscourts">https://www.governmentjobs.com/careers/azduscourts</a>

Duties

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The Probation Technician performs clerical, technical, and administrative support to officers and staff in a wide range of areas, including reception duties, assisting with the intake process, investigative assignments, preparing and maintaining case files, data entry and uploading documents to PACTS-ECM, assisting with urinalysis testing and may include overseeing a courtesy out caseload.

Provide office support and assistance for the administrative functions of the office, which may include any or all of the following duties and responsibilities:

Perform a full range of customer service functions for staff, clients, visitors, and court personnel that come to the office. Gives visitors/callers prompt assistance by answering routine questions and/or referring them to the appropriate part of department. Copy all documents provided by clients for verification purposes. Accurately writes chronological information pertaining to the client's office visit or phone calls, as well as contacts with AUSA's and defense attorneys for the supervising officer.

Enters client's names in PACTS-ECM or confirms that the client is signed into the KIOSK. Verifies that clients who are not registered on the KIOSK are signed in, put on the check-in waiting list and complete the required forms.

Promptly notifies officers when clients come in for their scheduled or unscheduled urinalysis testing. Escort and monitor clients for urinalysis testing, following all chain of command rules and office policy procedures.

Perform data entry functions. Enter supervision and investigative case file and statistical data into automated systems.

Review criminal record checks obtained through local or national law enforcement files.

Assists officers by retrieving docket information, filing correspondence and other mail matter received from clients or other parties. Scans and uploads case related documents for probation officers and probation officer assistants. Works on research and investigative assignments under the direction of supervisors. Complete probation reports for the Court.

Assists administrative staff with their non-supervision and detention caseloads as well as courtesy out caseloads. This requires quarterly compliance updates from the district of supervision and promptly referring any bail modifications or violations to the appropriate officer and supervisor.

Scans and uploads case related documents for probation officers and probation officer assistants.

Investigates relocation requests by reviewing files, records checks, speaking with collateral contacts and completing virtual home inspections, when appropriate, under direct supervisors.

Completes modified bail reports.

Reviews computer monitoring software reports to ensure compliance with court ordered conditions, promptly referring any violations to the appropriate officer and supervisor.

Performs other duties assigned.

Requirements

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Conditions of employment

DRUG TESTING You must be a U.S. citizen to qualify for this position.